Complaint: I ordered a wrinlke cream from Facebook that showed a video of the cream making wrinkles disappear almost immediately. The fee was for shipping and handling at the cost of &4.95. The ad did not give any information about the length of the trial offer. I receieved a box with the product and instructions on how to use. Nothing in the box stated length of time. It said thank you for your order with a phone number and an internet address. I used the product as per instructions and nothing happened. I used it faithfully for 15 days and still nothing. I was checking my credit card account and noticed I had been charged $84.95 for the product. I then called the number on the card to have my name removed from their accounts. The lady told me the product was guaranteed to work. I told her I had used as instructed and nothing worked. I told her I wanted the charged removed and asked if they could send a box to me so I could return the product. She offered to reduce the amount to half and send more product. This company does not give any indication of how many days the trial is or the amount of the actual product.
Tags: Computer Mail Order
Address: Internet USA