Complaint: If you are looking for fast, reliable, and affordable internet service, look elswhere – cause this aint it. Apparently their business model is to move into an apt. complex and get a monopoly on internet service. Since the landlord is their customer and not you, your screwed. I went on vacation and came back to discover my old internet connection had been physically cut by them. six weeks, three missed appointments and three failed attempts to connect me later I finally got internet. It went out after a week. Since another service call got it restored it has functioned intermitantly. When working it is at best 1/3 of my old speed, (although it cost more, and at worst it is a nostalgic journey to the heady days of dial-up. No customer service and a barely functioning product at premium prices. While I cannot believe anyone who had a choice would opt to get this so-called internet, I would suggest if offered you would avoid it as you would a rabid dog!
Tags: Internet Service Providers
Phone: (478) 437-9578