Complaint: Just to clerify, this rating goes to: The Mississippi Wafflehouses, especially in Vicksburg. I’ve been all over the country eating at various types of restaurants even owning a few myself. The Vicksburg WaffleHouses are by far the most disturbing. They were very filthy, 80% of the associates were extremely rude and not well groomed, they smoked in the dining area and behind the counters, never greeted me once at the door, the food cooked did not meet menu style, taste or appearance of the menu. Training is a joke, staff’s families and friend eat for free, theft of food is extremely high. Employee’s are very uncaring of their employment. I even had a few servers tell me how much this place sucks and how they hate working at wafflehouse. If I were the District Manager, I would fire all of the employee’s, shut the restaurants down one by one for a day and conduct major cleaning, re-hire and personally oversee training, especially the cooks and stop employee theft and save the company serious losses along with bringing back the restaurant numbers to a satisfactory level of a true owner/operator. Several WH’s along the 55 were about the same with one in Jackson that was found pretty clean and friendly, still the food didn’t follow the menu and training specs. I hardly ever get my ticket and end up waiting for it. Hashbrowns are just thrown on the grill instead of using the proper ring and specified amounts. Several of the WH’s in Mississippi undercook their food making it tasteless and unsafe. And last but not least, the associates are very unprofessional, especially dealing with other associates, I personally witness several times, loud arguments, swearing and unwarranted gestures. I will continue to investigate and report. Food PI Jackson, MississippiU.S.A.
Address: Vicksburg Vicksburg, Mississippi U.S.A.