Complaint: Last week I called Voip Innovations(VI) and asked a man who idenified himself as Kevin about their services . He was very nice and helpful . After numerous calls and information that their services where able to perform, I decided to use them . By Mon. the next week I learned by my Staff that these services that (VI) provided did not truly work . I hired a I.T. guy to come in to our office and confirm or show our team how to work (VI) back office dash board and services for our desired task . He explain that the numbers that (VI) provided could not be used for the ourpose they where purchased for and that our company had been ripped off . I called and left numerous messages with (VI) to no avail . Finally Wen. morning an unidenified female called from 1(412)455-0310 and explained that I wasnt going to see our companies money again and if I called my credit card to dispute the charges that (VI) would use our business credit card to charge another $150.00 for contesting their charges (legal or not) thats their SOP(Standard Opperating Proceedure) . She was extremely rude and demonstrated extremely poor communication skills, and a general lack of intellect .
Tags: Internet Services
Address: 609 E Warner Road, Ste 109 Gilbert, Arizona USA