Vocelli Pizza Pittsburgh – Brentwood Pittsburgh Pennsylvania

Complaint: First we ordered 2 8-cut Pizzas and an order of breadsticks and in it came to $38.97 plus tip. When it arrived my wife, 5 year old daughter and I sat down to enjoy our expensive dinner. We all grabbed a slice and I had aready started eating it when my wife screamed! She said there is a bug in the pizza box. I looked and could not believe it. There was a coakroach smashed in the inside lid of the pizza box! Immediately we freaked out. I had to force a 5 year old to stop eating dinner, while she is screaming what what what. Finnally got everyone to stop eating. So I call Vocellis phone number which rings to a call center. The first salesman picked up and I told him what had happened he gasped in horror and I asked to speak with a manger. Then a lady picks up and says she is with the “customer service”” department. I tell her what had happenned and she says she can have them re-make the pizza. I responded

Tags: Pizza & Take Out

Address: “” I don’t want anyother pizza

Website: “” I am the guy who had a cockroach in his pizza I wanted to drop it off and get a slip that shows you credited my card.”” The guy says yeah we credited ONE!!! of those back! I couldnt believe it. I told him I wanted everything credited back. And I asked him the same thing. “”If you found a coackroach in your pizza would you want it?”” He opens the boxes and says

Phone: would you want another pizza from the same company that served you a coakroach.”” She kindly said she would credit the order and have someone pick the old one up. OK I thought thats fair. But NO!!! she puts me on hold comes back on and says she credited the pizza but no one would be coming back to get the pizza. Seemed fair. Just to make sure everything was credited I took the pizza back to Vocelli Pizza Brentwood / Pittsburgh store. Al I wanted was to show them the bug and get a slip that said my order had been credited

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Vocelli Pizza Pittsburgh – Brentwood Pittsburgh Pennsylvania is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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