Complaint: Hello to all who are reading this. Iu2019m a current long time customer with verizon who consistently pays my bill on time each month and now I feel that theyu2019re exploiting me and other people who do business with them. They have increased their cost of their internet on a deal I made with them over the phone when I upgraded my internet speed. I was paying $20 for internet in the past. Before I upgraded I asked them how much more would this internet upgrade be and they told me on just $10 more. So if you add 20 to 10 that would equal $30. But instead their charging me $32.85. That’s $2.85 more than they told me it would be. When I questioned them about this price they told that’s what the price is now. Even though they gave me their word the internet would only be $30. I feel that what their doing is an unethical business practice because they decieved me to believe this internet upgrade was only $10 more when it wasn’t. I tried to call them on the phone to negotiate however they werenu2019t interested in offering me the orginal deal we made. They think they can get away with this fraud because they somehow believe they are above the law and can scam whoever they want. I wanted to write this report so someone out there can stop these Crook’s from taking advantage of their customers who also feel that they are being treated in a unfair manner. Thank you for any help anyone can provide The People about this dishonorable, dirty u2013dealing, mercenary actions that have been going on.
Tags: Internet Services
Address: Nationwide USA