Verizon Delaware Ohio

Complaint: I was charged for data overage charges that are unexplained, as nothing has changed about my usage in the month I was charged for 6 gig overage, which was actually 10 gigs over my usual usage. Nothing changed that month, except that it was December and with holiday days off, I actually should have used LESS gigs, as the primary use of my 4g LTE internet plan is work related. My smart phone uses very little data and there is only one other device in the home, a kindle fire, which is used very little. According to Verizon there were some gaming fees, but no one is playing any games. I feel like I am being seriously ripped off.. and Verizon will not adjust my bill. My usage has returned to normal this month, per Verizon… and once again… nothing about our usage has changed. I’m fed up with having a $325 bill for one basic phone, one smart phone and internet. it’s ridiculous! How has deregulation helped anyone but the phone and internet providers? Fed up and ready to move to the side of a mountain;

Tags: Internet Service Providers

Address: Nationwide USA



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