Complaint: 1/20/15. Today I loaded $300 cash onto a Vanilla Reload card at my local Walgreens. When I went online to redeem it and place it in my account, I found that it had already been redeemed. I called Vanilla Reload and eventually spoke with a representative named Anthony, and he concluded that I was a victim of theft and that there had been numerous instances of theft involving Vanilla Reloads. He said they would be unable to help me and my only recourse would be to go to my local police department. I was stunned to learn this and I feel helpless knowing that my hard-earned money could disappear in the few moments that it took to enter the PIN number into the computer.
Tags: Internet Fraud
Address: Nationwide USA