upclic Randburg Other

Complaint: I purchased Adobe PDF PDF Suite Professional 2015 – Black Friday Edition on 2014-11-30 I required support and upclic offered to give support. I gave online access to my computer and got “improved”” performance. I paid a fee of $19.95 and thought that was my only cost. This proved to be a monthly fee automatiacally debited to my bank account. I was given an upgrade to PDF Suite Professional 2015 – Black Friday Edition. On may 14

Tags: Internet Services

Address: my PDF required an activation key. Calls to upclic on (+44) 20 3608 1575 resulted in my being put on hold. I had to submit PDF documents to a supplier. I desperation I was forced to purchase a new licence for Adobe PDF to conclude my urgent business with my supplier. Today

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Phone: May 18 2015 I attempted once again to get my updated upclic version of Adobe PDF working. I once again gave internet access to the support staff. They did not get my pdf working. I had to delete all Adobe PDF off my computer and reload the last version I had purchased. I now have a working PDF 2015 professional suite. This version is crap compared to what I had before and which required an activation key on May 14. Bottom line. I paid for support that I did not get. I paid for PDF 2015 profesional suite a second time simply to get a working version. upclic and associated entities are complete useless rip-off artists sucking us trusting customers into being monthly cash cows. I do not appreciate being ripped off in this manner.”

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