University of Phoenix Kernersville North Carolina

Complaint: Back in 2009 I enrolled in the University of Phoenix online learning university. At the time I thought it was a good school. I was wrong. I obtained an associates and bacheloru2019s degree and last year in 2017 I enrolled in the masteru2019s Program. Recently I have been diagnosed with a life-threatening illness and have been placed on 100% disability and cannot work. . I informed the academic and financial aide support people of my situation. I was told by my physicians due to my illness that I needed to focus all my attention; on getting well. Because of my illness I could not give them a time when I could come back to school to complete the program. The University of Phoenix has now billed me $7,210 dollars because they money back that was provided through financial aid. Now they are threatening me with immediate payment for the three remaining classes that I have not been able to complete due to my illness. No one at the University told me that I was doing anything wrong but now they are trying to say that I did not notify them of my situation when I have every email that I sent to the academic counselors and the financial counselors. They are going to post this on my credit report and I feel that this is very unfair and wrong when all the while I tried my best to keep them informed of my health issues. I would suggest that before anyone enroll in this University to do research on their unfair and unethical ways of obtaining money from unknowledgeable students. I am going to contact a consumer attorney to fight this because they have done this to many other students in the past and I will not lay down and let them destroy my reputation because they are more interested in money than really trying to help students. I am 60 years old, and I have been diagnosed with Thyroid Cancer. I have several other illnesses, After all the money they have already gotten out of me, you would think they would be willing to work with me. I tried to explain to them my situation and got no solution. It is about money; money and more money. They do not care who they hurt. I never thought a company would do something like this. Therefore, this is the reason why they have a F rating. I want to find a way to stop this type of unfair business practices. How can a company charge someone for services or products that they have not gotten?

Tags: Colleges & Universities

Address: 1625 W. Fountainhead Pkwy Phoenix, Arizona United States

Website: www.phoenix.edu/

Phone: 18449378679

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