truck addons

truck addons trailblazers Wrong part, no refund, Internet – I ordered a bug shield from this outfit, based on my specific vehicle information. When I received the item, it did not fit and in fact clearly stated it was not for my vehicle. Since I ordered over the net, I used their email to ask for return instructions and that I wanted a refund. Also I informed them it was their mistake, wrong part, assome companies will pay for return shipping if it is clearly their fault. Not this one! | I returned it via UPS and it arrived at their warehouse 15 Dec 2010. Cost me $20.73. Thank God for UPS tracking numbers! The return manager, Randy Foley initially disputed that they had even received it, but UPS showed differently. I was then informed by Mr. Foley that they would be sending out an exchange. No! I want a refund! Clearly stated from the very beginning. | I then grew tired of email exchanges and called Mr. Foley's direct line, no answer. It ended up talking to a Teresa, told her the story and again that I just wanted a refund. I had followed all their return instructions, they had the returned part. | She left me a message that my refund would be -20% restocking fee. This was never disclosed, but the whole business was their initial mistake. Never do business with Truck Addons. I wish I would have checked this website prior to my initial order. I quick google seasrch will show that I am not alone in this, Truck Addon'sbrand of customer service. |

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Yes it is. Based on the user review published on Beware.org, it is strongly advised to avoid truck addons in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from truck addons. Lack of accountability is a major factor in determining trust.
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truck addons is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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