TracFone Wireless North Little Rock Arkansas

Complaint: I bought a card from Wal-Mart for Straight Talk Hot Spot internet service. and the card number was xxx489 and was only able to use it a couple of day and when I called them nearly a 2 week period the kept lying to me and giving me the run around. I went from customers service to tech support to being hung up on several times. The complaint/ticket number was 1126143183 on hot spot number 501-400-2475. I told them that i needed my internet as part of my income and had to visit my father who’s really sick so they call all the children to come down and visit. Because the internet stopped working it destroyed my Holiday time with my father and my brothers and sisters whom i haven’t seen in years. I had to deal with hours on the highway as I had to make 5 trips just to enjoy Thanksgiving because my job requires i have internet when off site. After several times calling and being hung up on I did get frustrated and asked for the supervisors and stilll got the run arounds AND the killing part is 3 of their Techs told me I had Data left but when I checked today after all this time without internet they tell me “ALL my DATA is gone. How can they continually ROB people of their DATA and the Government allows them to stay in business. I don’t know what the others are planing but I plan on filing a “”Class Action Suit”” againg them for illegal business practices and see if there is anything else they can be held accountable for

Tags: Internet Fraud

Address: this just isn’t right.”


Phone: Internet USA

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