Complaint: On 11/08/2014 I went to Tiger Direct to physically look at the shelf prices. It was a drive from Mansfield, TX to Mid-Cities Hurst area. I was happy to see that the items I was looking for were a bit cheaper. I thought to myself that when payday comes I will return and pick up the item/s. I returned the next week on 11/14/2014 and looked once again at the price tags. The price tag for the power supply I wanted in BIG BOLD PRINT stated $39.99. There were three lines highlighted in small print that stated that the manufacturer would honor a $20.00 rebate. I took the item to the store where the nice yet socially inept cashier began to tell me about the 2 store offered warranties. In his dialogue he told me that one of them would possibly cut me a check for $60.00. At this time I realized the price he was going to charge me was $59.99. I told him to hold on and I went to get the price marker that was for the product. The tag stated retail $89.99. Nowhere on the tag did it say $59.99. I took the tag to the manager where I was told that all the tags reflect the selling price MINUS the manufactureru2019s rebate not the storeu2019s rebate (not offered.) Small recap on this; They mark the tags with the price that you will eventually pay IF you get to receive the rebate which this particular rebate expires on 11/15/2014 yet, with the receipt the Manufacturer will honor. Despite the rebate they consistently lie about the price of the item and mislead you into thinking you are getting a better deal than you will at check out. I have only been a consumer for 35 of my measly years on this planet yet it has been my experience that stores will honor the price on the tag. This manager WOULD NOT! He continued to reroute the conversation and would not admit how deceiving this is nor would be honor the tag. I will NEVER shop at Tiger Direct again as they lie to you without even saying a word. There is no telling what else they lie about. I suppose this is why they are no longer in business in many areas in brick and mortar just like they failed in Arlington, TX I imagine they will fail here too!
Tags: Computer Dealers
Address: 121 hwy 121 Euless, Texas USA