The Wharfside Eatery, Maria Hernandez NANAIMO British Columbia

Complaint: BUYER BEWARE!!!! DO NOT EAT AT THE WHARFSIDE EATERY IN VICTORIA. They nearly killed me with their negligence by ignoring/not paying attention to a nut allergy I told them about, then charged me for the dessert that nearly killed me and are refusing to pay $761 in lifesaving medical bills for the ambulance I had to call out and the hospital I had to be taken to in a life-threatening emergency. On the evening of Saturday September 6th I went for a meal in the Wharfside Eatery, 1208 Wharf St, Victoria. I am British and had moved to Nanaimo. A friend of mine had been visiting me for 3 months and it was our goodbye meal as he was leaving on the Tuesday, so we decided to spend the day in Victoria. The service wasn’t great – we both ordered appetisers, but had to wait nearly an hour for them. I ordered the smoked salmon trilogy. When it came it looked like there were nuts on the plate, so I summoned our waiter Chris and asked him. It was difficult to get his attention and again I had to wait quite a while before he was in the vicinity to ask. I explained that I had an allergy to all nuts except peanuts, and a very dangerous and serious anaphylactic reaction to walnuts that could kill me. He went to the kitchen to ask the chef and check, and came back and said they were just capers. My friend also tried one to be sure. Satisfied that Chris was well aware of my dangerous and life-threatening nut allergy, my friend and I went on to order the chocolate mousse cake dessert to share between us. After a few bites I was aware that I was crunching into something, but assumed that it was probably the chocolate chips on top. However, a few seconds later I noticed a swelling and itching in my mouth. I said to my friend (also called Chris) that I thought there were nuts in the dessert. Once again the waiter Chris was nowhere to be seen when he was needed and so I had to explain the situation to another waiter, who said he would go to kitchen and check with the chef. In the meantime I had to go to the washroom and saw in the mirror that my tongue had lumps on it. My throat and ears were also itching. When I returned to the restaurant I took 2 benadryl anti-allergy tablets that I always carry with me as I already knew that the dessert must contain nuts. After another long wait the other waiter returned and said: “If you have a nut allergy

Tags: Restaurants

Address: then you really shouldn’t be eating this dessert.”” However

Website: it had peanuts

Phone: unfortunately it was too late. I asked this waiter if the dessert had walnuts in it and said that if it did

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