the blue

the blue dot negligible shipping. poor customer service. Internet – The blue dot sells cell phones on ebay. New, used, and refurbished. I purchased a blackberry, which costs $400.00 u.s. retail. I even paid for expedited shipping. Even though my mailing address contained a unit number in it, these apparent idiots shipped it without requiring a signature for reciept of the item. And apparently these, in my impression, idiots, didn’t even insure the item. When I finally got through emailing with them twice, because they don’t show a customer service phone number under the contact us heading, they told me the online tracking showed it as delivered. After I requested that this customer service rep. call me, or his superviser, he finally called. He tells me that,” the tracking shows it was delivered”. So I say are you telling me didn’t send it requiring a signature? He says,”you didn’t pay for that kind of shipping, if you didn’t get the item you have to take it up with the post office”. I told him I paid for the only epedited shipping option that I saw at the check out. This guy then tells me that basically he can’t do anything for me. So I ask to talk his supervisor and he says hold on, and then he obviously puts his hand over the phone for about 3 to 4 seconds, and tells me his supervisor says to contact the post office. The whole thing was very frustrating and they are obviously 2, or maybe even just 1 guy in his apartment and basically I got screwed by thier incompetence. The only upside here is that I only paid $70.00, and I called my bank and got the charge reversed. The end result and most important part to this posting is that I checked thier facebook page and sure enough they’re are postings there in which people are literally saying,”where is my item?”. I am starting a campaing to expose these bumbling fools for the incompetent inane amatures that they really are.

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Yes it is. Based on the user review published on Beware.org, it is strongly advised to avoid the blue in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from the blue. Lack of accountability is a major factor in determining trust.
Because unlike Beware.org, other websites get paid to remove negative reviews and replace them with fake positive ones.
the blue is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
Never trust websites which offer a shady ‘advocacy package’ to businesses. Search for relevant reviews on Ripoff Report and Pissed Consumer to see more unbiased reviews.


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