TGI FRIDAYS Inglewood California

Complaint: My friend and I ate different foods because I have Celiac and cannot eat breaded food. He ate the breaded sampler appetizer items and I ate ribs and nachos. I was fine. He became suddenly violently ill. I have known this friend for over 40 years and he never gets sick to his stomach, while I easily become ill if exposed to wheat products such as breading, which I am very careful to avoid because it is never worth it. He ran to the bathroom and stayed there for over 15 minutes, maybe 20. When he returned, he was white as a sheet and dripping sweat. He reported that he had been vomiting and experienced severe diarrhea at the same time, hardly able to keep the right end over the toilet. He said there was another guy in a stall who also seemed ill with diarrhea, but he wasn’t able to ask him what he ate because the guy left while my friend was still too ill to speak. Before my friend returned, I had already asked for our bill and had my credit card ready and waiting for some time. Now I decided to go to the hostess so I could pay and get my friend home as quickly as possible. I literally wondered if he was going to croak! He waited for me outside. I waited about 10 minutes before the receipt finally came back with my credit card. While I waited, I told the hostess and another gal that my friend had become violently ill. I feel very strongly they should have comped the bill, in which case I would have given them a 50% tip. This is the first time I have ever given less than a 20% tip, knowing how much work the servers do, but because they didn’t bother to report this to a manager, I gave her $5, which was just a little over 10%. They don’t deserve to be docked for company policy, which I couldn’t know if they were following or if they are just stupid. On the way home my friend said while eating, he suddenly felt a sharp pain and the sudden need to get to the bathroom. At home, he got into the shower and I called and spoke with a manager named Ebony. She did not express any care that the servers didn’t report this. She only said if he needs medical attention to call back. She did say she was sorry, and I told her I don’t know their protocol, but I think the servers need to let managers know when a report of sudden vomiting and diarrhea occurs after a few bites of their food. Ebony had no comment about this. Her omission, to me, means “I don’t care if such things go unreported. I don’t care if other people who also order and eat that food might also get sick. The show must go on.”” Now I know this is a protocol of the TGI Fridays chain

Tags: Restaurants

Address: or at least this particular store. This is a case of “”Follow the money.”” At least this store

Website: but doing okay since he purged the food that made him sick. The offer for me to call back if he needs medical attention is shallow

Phone: and possibly all TGI FRidays

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