Complaint: Back on 7/2/14 I wrote for a check to Texas Pc Geeks For a A year of service on my computers at my home. The amount of the check was for $535.43. Mr. Jake assured me I would get an invoice and the parts to my computer within the next week. A couple weeks had gone by and we didn’t hear anything from the company. I called Texas Pc Geeks in regards to a part being ordered, and all they could say was they hadn’t Received it yet and would call when they did. Well weeks then months went by and we still didn’t have the part or a service employee out to fix my computer. After Being fed up with the lack of communication, my part had not been delivered, and nobody had been out to my house to fix any computers, I told Texas PC Geeks I just want a refund. They agreed and said they would put a ceck in the mail A.S.A.P. After A few weeks had passed with no check in the mail I decided to stop by on 9/26/14 and ask them about the refund. I spoke to Jake personally and recorded our conversation in regards to my refund. He assured me his bank would mail it out and we would have it by 10/3/14. It is now 11/11/14 and we have not recieved any refund. I spoke to Sergio at Texas PC Geeks and he now can not find any payment for this cashed check.
Tags: Computer Service & Repair
Address: 17920 Huffmeister Rd #130 cypress, Texas USA