Tapjoy Yorkshire Alabama

Complaint: Didnt know how best to log….so picked ‘fraud’ because: FRAUD: is a type of criminal activity, defined as: ‘abuse of position, or false representation, or prejudicing someone’s rights for personal gain’. Put simply, fraud is an act of deception intended for personal gain or to cause a loss to another party. Tapjoys description iof themselves: Tapjoy is a mobile performance-based advertising platform that drives deep engagement and monetization opportunities for app publishers, while delivering valuable, engaged consumers to some of the world’s biggest brand advertisers. Tapjoy has a reach of more than 451MM (June, 2014) mobile users each month. I do NOT question these claims. Thing is they DONT keep their end of the deal so far as the consumer is concerned…simply dont REWARD. When taken to task/questioned about their failure to uphold their end of ‘the deal’, they first change their story, from what was likely a couple fo automated ‘get stuffed’ messages…which when pushed…a ‘real’ person does get involved….stating alsorts of computer speak…accusing the consumer (me) of some sort of fraudulent activities (I think)….when asked to provide evidnece of such claims, or even escalate to a senoir level for proper investigation and exp-lination…..I was banned. Their first responce to query: Hi there! Thanks so much for contacting Tapjoy Customer Service! Iu2019ve looked into your support request, and unfortunately, this offer is only an opportunity for you to engage with our advertisers – there is no currency reward for doing so. You are always welcome to view other offers on our in-app offerwall, the MyTapjoy app, or my.tapjoy.com to earn rewards in your favorite apps, though! Offers that provide a reward will be presented alongside the offeru2019s reward amount. Thanks again for choosing Tapjoy! Sorry that we arenu2019t able to help more with this issue, but please feel free to let us know if you have any other questions or concerns! All the best, Otto A. Tapjoy Reward Services [email protected] support.tapjoy.com My Reply: I’m sorry that’s ridiculous. Through modern war I was offered 10 gold to download and play the game. I upheld my side of the deal. Therefore please look into this again and the other issues I mentioned. Thank you. Them: Hi there! Thanks so much for contacting Tapjoy Customer Service! Uh-oh! Very sorry to hear youu2019re experiencing some technical issues! To have this resolved as quickly as possible, Iu2019m going to have a team lead look into the issue. Weu2019ll keep you posted with an update as soon as we have more information! Thanks again for choosing Tapjoy, and please feel free to let me know if you have any other questions or concerns in the meantime! All the best, Carlos M. Tapjoy Reward Services [email protected] support.tapjoy.com Me: (2/18/15) Hey Carlos. Thanks. This isn’t the first time either, far from it. I play Modern War on IOS too, seemingly the tapjoy integration functions just fine on that O/S……does not seem to be the case on the Droid platform.,… More fails then success!?? So much so ive considered stopping play on Droid devices. To finally have found how to notify you for support etc. to be met with the initial response I received was extremely disappointing also. Really sad thing is when I mentioned such in Faction chat (50 members)…. Others added similar stories, suggesting Tapjoy have no interest in their users. Seems odd as I wonder how you’d survive as a company without them? I look forward to being able to advise my faction members on what I hope will be a favourable outcome after all. I do wonder if the initial response might have been a ‘bot’ auto response error? Kind regards Them: (3/3/15) Hi again! Thanks so much for your patience! After taking a peek at your account, we wanted to provide a bit more information as to why your reward was delayed. Our Risk Management systems have detected behavior on your account that is a violation of our Terms of Service. Changing settings on your device to gain access to offers that are not normally available to you circumvents the steps we’ve taken to deliver the best user experience for all of our users. We have systems in place to monitor and flag this behavior, so this can potentially lead to delays in receiving your rewards as well as situations where weu2019re unable to deliver currency at all. Part of what allows these systems to be successful is that we donu2019t reveal the specific criteria we use when flagging these violations, but here are a few tips to keep in-mind! First, changing your Device Identifier causes a number of issues in our systems, not limited to being flagged by our Risk Management systems. The use of VPN, Proxies and/or any service or device that alters the information provided by your mobile device can also trigger our systems and cause issues with a lot of the measures weu2019ve put in place to try and deliver a fantastic experience to you as our user. Please let this serve as our notice to you that continuing this behavior will result in the permanent suspension of your account from Tapjoy services. Upon review however, Iu2019ve gone ahead and awarded you for the following flagged offers. Watch Marble Heroes! The hottest game of 2015! + 2 Gold Thanks again for choosing Tapjoy, and please feel free to let us know if you have any other questions or concerns! If you would like more information regarding the terms of our service, I encourage you to review them here: info.tapjoy.com/about-tapjoy/terms-of-service./ All the best, Arturo T. Tapjoy Reward Services [email protected] support.tapjoy.com Me: Hey. Thanks for the reply. I’ve no idea what most of it means….. Whatever is reputedly happening is this something new ‘on my account’… From which device I have two on droid although one has been returned to the manufacturer under warranty… Could it’s faults be causing what you are suggesting/implying? Thanks. Them: Hi there! I apologize for the delay! Iu2019m looking forward to helping you out today! Iu2019ve gone ahead and awarded you 4 Gold for the u201cInstall Big Fish Casino Freeu201d offer! For best results when taking offers, please be sure you have a strong Internet connection and follow the instructions provided. Thanks again for choosing Tapjoy, and please feel free to let us know if you have any other questions or concerns! All the best, Arturo T. Tapjoy Reward Services [email protected] support.tapjoy.com Me: Hey. Further to previous… Having re-read what you’ve said. Please evidence your findings/accusations. Additionally the marble thing was 2 for the video & 10 for the game! Many thanks Them: Hi again, I apologize for the inconveniences. Please note that this is just a warning, not a suspension. Feel free to keep using your Tapjoy account on a regular way, but here are a few tips to keep in mind: When you’re completing offers, please keep in mind that changing your Device Identifier causes a number of issues in our systems, not limited to being flagged by our Risk Management systems. If you’re using an iOS device, this can be avoided by disabling “Limit Ad Tracking”” on your device. You can locate this feature in “”Settings

Tags: Computer Fraud

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