Complaint: I found Swell Marketing online. Their salesperson was very nice and welcoming. As soon as I signed up, I received a well written proposal. After that every month I found that certain things weren’t met in the proposal, when I told them, they didn’t comment. On month four they even failed to deiver their monthly report. I emailed many times, there was no respose for a week and still no report. After I emailed saying I wanted to to cancel my services they responsed. I paid for motnh 5 on February 1st. On February 2nd I cancelled my servcies and I asked for a refund of the month of February since the service was canclled due to the fact they werent delivering in the previous months. I didnt ask for a refund of the months for which they suposedley worked ( very poorly), I only aksed for a refund of the month which hasn’t even started. They didnt respond, I sent about 5 emails, still no response and no refund. Services are cancelled, I paid for February and no one is working. They are gone. Stay away from them. Very unprofessional. I lost money.
Tags: Internet Services
Address: Internet USA