Sunrise Banks, N.A., St. Paul, MN 55103 Duncanville Texas

Complaint: I was given a $25.00 Visa Gift Card for my birthday. I took this $25.00 gift card and my grandson to a very fun business in Burleson, TX called “Grump’s”” A local specialty Hamburger Shop. We each ordered a bacon cheesebger with fries for him and onion rings for me along with 2 regular drinks. The total came to $20.17 including tax. Acceptable because they are really

Tags: Fast Food Restaurants

Address: really good burgers. No problems right? Wrong……. The young woman at the register said I owed her $2.83 more than was on the card. I asked why

Website: it was not customer service

Phone: because it was a $25.00 card and the total did not reach that. The owner of the restaurant said to just foget the extra amount. He was busy and it wasn’t worth the hassle He was a businessman who wanted to move the process along. I thanked him for not being any more embaressing in fornt of my grandson and we sat and got our burgers. Outstanding. I just now got off the phone with “”Hector”” who said he was the “”Supervisor “” on duty at 1-888-524-1283 . Now Hector told me that the whole problem was that restaurants routinely charge 20% extra to cover tips whenever they have a debit card presented. I was told that there was $4.83 left on my card for use but it could not be used for 7 days because it was sequestered to ensure there was enough money on the card to cover the bill plus the tip. I told him there was no tip because if it was automatically charged

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Sunrise Banks, N.A., St. Paul, MN 55103 Duncanville Texas is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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