I placed an online order for spyera internet gold on 10/29/2011. The website says the software will be available for immediate download after you place the order. Here is the exact quote off their web page-"You will be able to download INSTANTLY after ordering. Thanks for shopping with Spyera.com!" After placing my order a message came up saying the "order was under review". I checked and my credit card had been charged. Do NOT trust this company!