Complaint: We signed up for their Micro plan which allows 40,000 emails per month to be sent for $7.37. After paying the monthly fee, setting up our email list, writing the email campaign and testing, it took 3 days for SENDINBLUE to ‘validate’ our account. This was a slow and painfull process where they would ask the same questions over and over again. After the account was finally validated we sent out first email. Only 500 emails were sent out of the 25,000 that were supposed to be sent. After another day goes by SENDINBLUE comes back and says we need to buy a dedicated IP address to send our emails from at a cost of $147 per year. This is clearly a bait and swich tactic and others should be aware to not waste their time.
Tags: Internet Services
Address: Internet USA