Sears Protection Company – Sears Protection Company Sears, Roebuck and…

I presently am the holder of an extended warranty/service contract on my Craftsman Snow Thrower (Model: 917.881051 Serial Number 091806M00893). This unit has now been broken for at least 3 months. service continually calls me to reschedule my service appointment due to a lack of parts availability for this unit. I want the unit repaired or replaced now. Section #6 of the contract states if you cannot repair the unit due to unavailability of parts then it will be replaced with a comparable product replacement. I would like this unit replaced…since it appears your company does not have the capability to manage a parts system. The Sears customer service staff is rude, condescending, and transparently insincere…..they completely ignore my requests concerning when the parts will actually arrive and the unit be repaired…..I have been a long time customer of Sears and didn’t expect this kind of treatment……never again.

Share Review:
Yes it is. Based on the user review published on Beware.org, it is strongly advised to avoid Sears Protection Company – Sears Protection Company Sears, Roebuck and Co. Repair Protection Not worth the paper it’s written on Hoffman Estates, Illinois in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from Sears Protection Company – Sears Protection Company Sears, Roebuck and Co. Repair Protection Not worth the paper it’s written on Hoffman Estates, Illinois. Lack of accountability is a major factor in determining trust.
Sears Protection Company – Sears Protection Company Sears, Roebuck and Co. Repair Protection Not worth the paper it’s written on Hoffman Estates, Illinois is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
Never trust websites which offer a shady ‘advocacy package’ to businesses. Search for relevant reviews on Ripoff Report and Pissed Consumer to see more unbiased reviews.


>