Look for another towing co. to sign up with, and save your sanity. This also applies to the National franchisor. I need a tow, dock to dock. I’m being refused the insured service I’ve been paying for the last 5 years. 1st. reason for refusal: They only do “convenience” towing Monday through Thursday…no wonder….today just happens to be Friday, so they have that as REFUSAL reason No. 1 BUT, that’s not all. They are insisting that the tow go to a marine repair facility. We all know how that works, don’t we. I made a call to the SEATOW National Hqtrs. in N.Y., and pleaded my case, and was promissed a call back. That was two hours ago, and from the way the conversation went, there was a clear ambivalence to the tow that I need. I never ever needed a tow before, and I’ve been power boating over 54 years! I’m done with these towers for good, and I’ll be money ahead. It’s no wonder that business is held in such low esteem by the public. There are so many cheats and scam artist that you simply lose trust in all of them.