Complaint: I purchased a virus program and a lifetime guarantee. Last week my computer hard drive went down. I was unable to retrieve the virus program off of it. I have called the advanced technical support program and stayed n the phone for over one hour. I think the whole company is a fraud. I called my credit card company and requested a refund. She had me on the phone with the company for over 1/2 hour with no pickup. I will call back and request a refund again.
Tags: Computer Service & Repair
Address: Internet USA