Your Choice Auto

Phone: (847) 782-5786

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Your Choice Auto

Your Choice Auto Waukegan Auto Auction Sold 2 broken down cars in a row Waukegan IL!!. They promise limited warranties. They promise every car is inspected and checked for mechanical issues before selling. They promise to resolve customer complaints. They promise they are reputable. Until you walk off the lot. Car #1 literally died 23 miles from the dealership on the side of the road. Nobody would help us get the car back to the dealership. Over $100 lost. Car #2 literally had mechanical work done the day after brought it home to the cost of $685. They refused to honor their warranty. Now, a few weeks later the radiator is leaking, head gasket is blown and will cost over $2,000 to repair. Have not even put 100 miles on the thing as work is 1.2 miles and furthest distance to go anywhere is 15 miles, but work 6 days a week so not doing any lengthy trips any where. Reached out to the company for resolution. And the response is silence. Not a word. Not a response. Not an effort to attempt to resolve my problem. Had to file a complaint with BBB. And going to talk to a lawyer about Lemon Law rights. Remarkable that people like this exist only to take advantage of unsuspecting consumers, and their 19 year old kid.

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