Yandex Warning! Their “Free Email” Locked me out and wanted $50 to “verify my ID” Minneapolis Minnesota!!. I’ve been looing for a Gmail alternative because of the surveillance. So I opened a Yandex account. I was a nice interface, easy to use, and they didn’t require phone verification. I started transferring websites and online doc site email addresses to my Yandex account. 2 days later — BOOM – I’m locked out. They want me to: Do do a captcha, several times Verify a phone number verify my password verify my backup question And — verify the DOB I used. Now I have no idea what DOB I used because I do NOT want my private info stored online. So the form REFUSES to go through for me. LOCKED OUT. I found a 1-800 number and called in. And I’m actually not sure if he worked for Yandex or it was some scam. He said my account showed “suspicious activity.” I have no idea what he’s talking about. I had accessed Yandex on my phone and online, and did not use VPN on the browsers he talked about. He said he could pass my info on to a technician at Yandex and for a fee of $49.99 they would kindly “verify my ID.” I lost it. WTF — I just opened an account, it’s locked me out, and now I have to pay $50 to get back in, send them my ID, change the accounts I had set up to Yandex, and shut the stupid thing down??? I flew of the handle. Luckily he mentioned one thing — he asked if I had tried “reset password.” I did that after we hung up and it worked. I got back in, got my accounts changed to different emails, and shut the MF down as quick as I could. I’ve NEVER been locked out like this. Be warned — Yandex needs help with their programming. I don’t trust them.