I was going into Walmart to purchase an air conditioner, I just cashed a cheack I got form my insurance company for the total loss of my car. I had $3000 on me. Walmart didn’t have any air conditioners, so we also needed whipes for our daughter, that was 4 months old at the time. I was going to get myself a hair cut while my girlfiend paid for the whipes. I pulled my only $20 bill out of my pocket, and it was in a brown bank envelope, as well as the $3000 I just got from the bank. By the time I made it to the end of the till I reilized something was wrong, I yelled to my girlfiend if she had the money and she said no. We both started looking frantictly, incase we dropped it, but there was no sign of it anywhere. At this time the were a couple of people behind us and they were looking at gum, all of a sudden, after we relized the money was gone, so were they any they left all their things there. A customer service woman came out telling us to calm down she was going to call the police, and they would try to figure this out.We asked her to look over the servaliance tapes because we were right underneath the camera, she said she wasn’t alound to do that. We stood around for over an hour, with our daughter hungry, we wernt planning on being that long. And now with no money, we ask if they would be able to give us some food for our daughter, and she said “that’s not my problem, you should have come prepeard” and when she asked us to tell her what happend, we told her and she replied “well you shouldn’t have had that much money on you”. We ended up leaving beacuse we could no longer wait for the police to come, our daughter was hungry and we still had to drive over 2 hrs to get home. When I got home I called the company imedeatly and explaind why we had to leave and also what just happend. They told me someone would be calling me back, but no one did, I called for over 3 months and still no one called back. Finally I call the head company, I thoguht this might acctully be going somewhere, unfortinatly he just got the same loctaion to call me and tell me there was nothing that could be done about all of this.I find this company to be very disrespectful, I know that company’s like this one have insurance so if anything like this did occur in one of thier stores that it would be taken care of, you are to feel safe going into thier store, not feel like this. That was all of our money to get a new car, pay some bills, and buy food for our daughter, without that money we’ve struggled for over the last 6 months. Even after this insident we still shoped at Walmart, and we were looking at buying a playpen for her, we asked if they would be able to give a bit of a discount and told them what happend, all they could say was NO. This is absolutly rediculous, and I hope people relize this that they wont to a darn thing for anyone who comes in thier store and if this happend to you. They would only care if somone was stealing from them. Not a customer in thier store!!!
This complaint and/or review was posted on Beware.org on 08:13 am, March 09, 2019 (CST) and is a permanent record located at: https://www.beware.org/review/walmart-12/.
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