Upwork cheating, defrauding customers, read private conversations Internet!!. Upwork decided to permanently block our account, after we hired freelancers for different jobs and filed credit card information, for no reason at all. Freelancers already started working on our jobs and were left unable to further contact us. The customer service refuses to discuss the reason for the block. They just keep answering emails with standard text. Due to this we lost time and money. further more, Upwork can read all the private messages you exchange with freelancers, so forget about privacy! Avoid at all costs upwork.com, there are plenty of good alternatives for hiring freelancers.