Turtle beach Voyeurs Turtle beach inc Defective failures horrible customer service Valhalla New York!!. Turtle beach may have the most horrible customer service I have ever dealt with in my entire life. They are a disgrace to the gaming and electronics community. They have products with mass failures and refuse to recall them all and repair the widely known issue. If you call them out on it instead of trying to make it right to their customer they block you. With the strongest advice please take your business else where there are companies they actually care about the customer Turtle beach certainly does not at all.