TRURO Toyota

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TRURO Toyota

TRURO Toyota!!. Dont buy from Toyota in Truro NS!!!! Here are the facts people. In the fall of 2018 we bought a brand new corolla s from Toyota in Truro. We also got a nice set of winter tires from them yokohamas to be exact, these are a $1000 set of tires. Keep in mind the car has 3 year tire and rim warranty. We have always taken the car to this dealer ship for every oil change and they always give us sheets like the one seen in picture stating all tires are good no rotation needed so we have assumed they had it all handled. Anyway the tires started getting really noisy and the car eventually started vibrating all over the road. The next time I took it in for an oil change I told them this they balanced the tires (they had already been balanced before) they charged me $61.70 to balance and rotate the tires and never mentioned a thing about them being badly scalloped. So I took the car to another garage for a second opinion where i was told they are so badly scalloped they are not fit to drive on. So I took the tires to the Truro dealership and spoke with the service counter she said they would call me later that day and they should be able to help me out. No call for a week, I went back into the dealership asked what was going on they said no one has looked at then yet and she would get someone to call later that day……. no call. I waited another week went in again asked for service manager they told me he wasnt there and he would call me later…. no call so I called back in the next day demanded to talk to service manager and after explaining the whole story I was told that there was nothing they could do and they suggested I continue to use these tires that are not safe to drive on. so basically among the terrible service and ignoring this issue for about a month, this dealership has lied to us about the condition of the tires on almost half the oil changes we have had when we probably could have had this issue corrected before the tires were ruined. Dont buy toyota buy a ford!! The whole reason we bought a new car with warranty was to avoid these issues.I have given this dealership more than enough time to correct this situation and replace those tires #Yokohama #toyotacanada Truro Toyota #toyotatruro Truro Toyota

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