I am recently going through a seperation from my common-law husband, and his cell phone was under my account. So I called Telus to get him off my account. And told her that my ex was not to know any of my private info on my acct. We then my ex calls in the get his new account started and they ask him what address he wants on his account, he says well what address is listed and they continue to give out my new address, that I’ve been keeping from him as he is a stalker type of person. I am even in the midst of getting a restraining order on him. So he texts me saying I have your new address. I freaked out and called Telus and all they could say was “sorry ma’am” So I wrote a letter and emailed it to Telus and whoopty doo they gave me a month free of cell service. They have scewed things up for me royally and I don’t think a month of free service is going to cut it.
This complaint and/or review was posted on Beware.org on 21:15 pm, April 07, 2020 (CST) and is a permanent record located at: https://www.beware.org/review/telus-mobility-58/.
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