Paid sunwing for a 7 day all inclusive trip to varadero cuba. However, recieved a notice under our hotel door stating our departure time has been changed to 12 hours earlier. We lost an entire day of our trip, not including the time and money spent trying to contact sunwing and our travel agent to get some sort of explanation. Now i’m working on trying to contact sunwing, without any luck, to recieve some sort of compensation for this loss. Am I fighting a losing battle? On a side note… i walked down the beach to another resort where some folks from our arrival flight were staying…they got no notice of any change and were probably soaking up the sun while we were flying home! This seems so unfair to me…what should i do?
This complaint and/or review was posted on Beware.org on 05:49 am, March 17, 2019 (CST) and is a permanent record located at: https://www.beware.org/review/sunwing-10/.
The reviews & complaints posted about Sunwing was submitted by a member or guest on this website. Any and all opinions and information are published as is. Beware.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, Beware.org cannot be held liable for the complaints and reviews posted about Sunwing as per Section 230 of the Communications Decency Act.