Steves & Sons
I”m a disabled veteran living in the hurricane recovery area of Atlantic Beach, NC. I have spent quite a bit of money in damage. I wanted to order your patio door with dog door, and working with Home Depot in the past, I knew I couldn”t get a 10% veteran discount without going into the store. When I was physically in the store the Home Depot said they don”t give it on custom orders they place online. I drove over an hour to get to the store in Jacksonville NC. I called their customer service line, and they said if that”s the stores policy, I can”t do anything for you. Ironically, she also said, well, Home Depot has diverted that 10% to help disabled veterans in the recovery areas. Really?! I just want you to know and understand who you”re in business with. Lowe”s has never treated me this kind of disregard. That”s where my business will stay. Regrettably, I can”t by your product and it was the door I had been searching for. Very upsetting but Lowe”s said they would work with me in seeing if they could find something similar.