Solo Mobile’s monthly statements are incorrectly categorized. All event details are categorized as “Itemized Long Distance Calls” regardless of the event details. I called in to suggest a statement change. Their response wasn’t great. I don’t think their support team sees the same customer statements that customers do. They repeatedly indicated these were NOT long distance events. I agreed but their statements don’t.I tried to talk to Bell Canada, Solo Mobile’s owner. They wouldn’t accept the call.
This complaint and/or review was posted on Beware.org on 10:09 am, March 09, 2019 (CST) and is a permanent record located at: https://www.beware.org/review/solo-mobile-3/.
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