Yes, You certainly pay for what you get. On Saturday past I went to get my hair cut at smart style in the walmart. I advised the hair dresser of what I wanted. Apparently, she did not have very good listening skills. She had cut my hair about 2 inches shorter on one side, cut gaps out, the back of my hair is on an angle, also long peices of hair hanging down. She had dropped the comb on the floor, never bother to clean it off or get another one. I asked her to straighten my hair, my hair was half straighten. Half blow dry. I asked her about a product, she said she did not know, she never even checked for me. She was that rude, she never offered a magazine to look at. I Did not notice anything was wrong with my hair untill I got home, because when she sort of straightened my hair she was going under at the ends, almost like curling it. I guess she was trying to cover her mistakes. I phoned her the next day, explained what the problem was, She (hair dresser) advised me that she was not satisfied with the cut herself. So why in the world would she actually let me go out the door looking like that? When your a hair dresser or anyone at that matter, You do need good listening skills and communication skills are #1 in any business.Sincerely, Jane
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