Ordered shoes from www.shoemall.com and was very disappointed with the poor quality! And size was also incorrect. So I decided to return the shoes in order to get a refund. I contacted ShoeMall and they gave me nothing but headache. It was very difficult to communicate with these people and at first they even told that refund was not possible. Wasted days trying to convince them that they must refund me and finally they agreed. Such a nightmare! Will never order from ShoeMall again!