Seller Central Amazon They kept the money from my sale, bank set up twice, now they claim account doesn’t exist Internet!!. For several weeks, I have been trying to get my $193 dollars from a sale on sellercentral. I personally reentered the banking information, and when this apparently didn’t work (another email saying no bank information), asked Amazon support to walk me through it, which she did. This change was confirmed through my on record email. Now I received another email stating I don’t have banking information so can’t get any money. After hours of trying to get help, they now say my email doesn’t exist and I am locked out of my account. The only way to get information is to be able to access the account – through my email. They can send emails, but it doesn’t exist for accessing the account. When asked how I can get my money, was told I have to access through the email, which exists for email but nothing else. Does this make sense? Well I don’t think so either. End result is they will not send my money or fix their records. Email from 3/9: Greetings from Amazon Seller Support,We appreciate you contacting us regarding updating your bank account. I’m glad I was able to help you reset your bank account information.Please note that your funds will be released to your seller central account after our 72-hour security verification. After your bank information is verified, we can process payment on your next scheduled transfer initiation date. Greetings from Amazon Services, Mar 11 (1 day ago) Payments have been made into your seller account; however, we are unable to transfer funds from your account because we do not have your banking information on file. All funds that result from sales on Amazon can only be transferred to your checking account. We cannot send checks, credit your credit card, or credit your retail account at this time.
Seller Central Amazon