I purchased a new lawnmower 7 weeks ago through SEARS CANADA because they offer a 2 year warranty. The primer pump is leaking gas as quickly as you pour the gas into the tank. I called my local store and was told to bring the lawnmower in and it will be shipped out free of charge to be fixed. I went straight to the store with the lawnmower and I was told a 50 DOLLAR INSPECTION FEE. I have not used the lawnmower more than a handfull of times and I refused to pay it. THIS IS ABSURD to think a warranty item would have a 50 dollar “INSPECTION FEE”. I will NEVER buy a major appliace through SEARS again. As if a practically new purchase breaks is not enough stress and hastle for a customer in the first place, then to have the audacity to ask for more money on top of the purchase to look at the warrantied item. PLEASE!!!
This complaint and/or review was posted on Beware.org on 01:44 am, March 16, 2019 (CST) and is a permanent record located at: https://www.beware.org/review/sears-warranty/.
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