Sasgar

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Sasgar

Sasgar Fransesc Sastre Vila-Trias This company took my money to work on my house and gave my job away to a terrible builder. When I tried to find out why the work was being done so badly and took over 1 year (meant to be 3 months), the owner Fransesc Sastre Vila-Trias of Barcelona, said ‘It’s not my problem, I gave the job away’ despite taking a significant amount of money from me. Barcelona Barcelona!!. I had to hire new people to do the work and Fransesc wouldn’t have the decency to meet us to resolve the situation. The address he uses is fake and he also has uses fake reviews. We now have to take him to court to get our money back. This is a deceptive company who has no respect or care for their customers. Please avoid! After agreeing to use SASGAR to do my renovations and paying them 30% deposit, I not long ran into issues with the builders not turning up to work or if they did, they would barely work. I had so many excuses from the SASGAR project manager and after 3 months I asked the architect to find out from Fransesc Sastre Vila-Trias (the owner) why it was taking so long and so little work was done. He told the architect ‘he gave the job away and it wasn’t his problem’ despite me hiring SASGAR and paying them – not choosing to hire the incompetent person who was now doing my job. After 9 months of trying to work with this person, I had to fire him after another week of not turning up to work and more lies. I went through the list of agreed work with SASGAR and almost half of the work was either not done, or not done properly which equated to a fair sum of money. I also had to pay rent for over 1 year – it was meant to be a 3 month job. I attempted to meet with SASGAR to discuss a resolution, and they said they would meet us and get back to us to confirm a date… when they didn’t call us back, we called and emailed them again and they dodged our calls for about 2 months. We then decided to send a legal letter to SASGAR stating the damages, and it turns out the address they list on their website and invoices is not legitimate. So I would strongly not recommend SASGAR as from my experience they showed a total lack of respect, care, professionalism and decency as a business. They were deceptive by not caring at all about what we went through (a significant amount of stress which was solely due to their actions), not having the decency to respond to us after taking a lot of money from us and putting non legitimate addresses on their website, facebook and invoices. It actually is a form of theft which we now need to claim back in court – so please beware of using this company or working with Fransesc Sastre Vila-Trias the owner on building projects.

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