Sam’s Club Bought 4 new tires, won’t fix a flat Austin Nationwide!!. I usually buy from Discount Tire because of their great customer service and competitive pricing. I was in my local Sam’s and saw a rebate on a set of 4 Goodyear’s, so I bought them on impulse. It took 3 hours to get them installed instead of the estimated hour and a half, so things did not start off well. A year later I picked up a nail and called to see when I could bring it in. I was asked if I had a Prime Membership, which I explained I did, but had expired. He said to bring it in and he’d fix it. When I arrived the next morning, the person I spoke to was not there and I was told I had to have a Membership to get my tire fixed. What?? I explained I bought the tires with my Membership and expected the warranty to cover my tires. They finally agreed to fix it, which I do appreciate, but I’m certainly going back to Discount, where you don’t have to pay $40 a year to have a warranty honored.
This complaint and/or review was posted on Beware.org on 21:44 pm, August 30, 2020 (CST) and is a permanent record located at: https://www.beware.org/review/sams-club-2/.
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