safelink I purchased a cell phone from them off their site.Mind you I am recently widowed and on limited income. I have been with safelink for some years. I purchased the phone from their cite paid $99.00 for it. I received it and tried to have my services transferred. after 5 days of trying and them giving me the run around they are now saying i did not purchase from them. Orlando Florida!!. To make a long story short, the phone is locked and can only be unlocked by cricket wireless. I have called them numerouse times only to be told the phone did not come from them when I have the sales receit as well as the order information. It states that I can not retrn for refund after 7 days. Well it took over 7 days trying to get the phone activated. Most of the customer service reps. did not know that safelink had cell phones for sale other than their own.