I have received assurances from Rogers for the past 5 months that access to the internet has been turned off on my daughter’s cell phone. For the past 5 months, I continue to receive “data” and “music” download charges. Rogers keeps claiming they have fixed the problem, but this is not true.Now I am receiving bills from Gameloft Guild – but when I phone the toll free number, they can’t tell me who or how this subscription was activated. Rogers also claims it is not their responsibility; neither accept responsibility for something (internet access) that was “shut down”Rogers, you have lost me as a customer and I will blog this complaint everywhere.
This complaint and/or review was posted on Beware.org on 13:40 pm, April 18, 2020 (CST) and is a permanent record located at: https://www.beware.org/review/rogers-cell-phone/.
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