Renewal by Andersen

Phone: +1 855 871 7377

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Renewal by Andersen Review

Renewal by Andersen

I was given the wrong date (3/18/2014 included Sunday) on the cancellation part of the contract. The following Wednesday and Thursday I tried to call the salesman to cancel but he never answered my calls. I know that I missed the 3 day window by speaking to someone in their Renewal by Anderson office on Friday, March 21st after signing the contracts on Saturday, March 15th. I did speak to a secretary and told her that I wanted to cancel the contract and the measurement appointment. She told me that the person I needed to speak to was away and she would have her return my call the following Monday. On Tuesday the manager told me I couldn”t cancel. I think I have been scammed by Renewal by Andersen in Northborough, MA. The Manager at Renewal by Anderson was already holding half the loan, $3, 407.33 from a company called GreenSky. A $100 check given to them for a building permit but that was finally returned. They are trying to keep 25% of the loan amount! This is over $1600 for nothing. NO ORDER WAS EVER MADE FOR THE WINDOWS AS NO MEASUREMENTS WERE EVER TAKEN. I feel that this cancellation penalty is very unfair. The window replacement cost was supposed to include a 20% discount for buying five windows plus an additional 5% discount for signing the contract that same day that the salesman was there. I feel that the price ($6714) of these windows to TOO high. The manager of Renewal by Anderson claims their pricing is regulated by the government. This whole situation has been a nightmare for me. I now find myself unemployed and facing a debt that should not even exist!

8 Comments

  1. Kristyn Gerow May 25, 2020
  2. Mariann Gloyd May 25, 2020
  3. Ronni Tibbert May 25, 2020
  4. Kaci Duford May 25, 2020
  5. Temika Armstrong May 25, 2020
  6. Reid Debella May 25, 2020
  7. Ramiro Suon May 25, 2020
  8. Jack Havnen May 25, 2020

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