Reliable Glass

The place is not reliable at all.

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date published
09 September 2019

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Earlier, I did not think much about indoor safety but after a recent incident, I became aware of the possibility of not being safe even inside the house.
One day, while my wife was in the hall, a piece of stone came crashing inside the house, breaking the window. It hit my wife on the forehead and it started bleeding. I don’t know where it came from. I came running to the room and was shocked to see it. After applying medicine and bandaging it, I decided to do something about the windows as soon as possible.
I thought about how it is not safe to have such fragile windows and therefore decided to upgrade the quality of windows. I decided to get all the windows of the house changed since I did not want anything like the incident to happen again.
I had very little idea about the quality of glasses and so I started doing research. After researching for some time, I decided to get windows made of tempered glass. Then I started looking for trust-worthy and reputed companies for the installation of the new windows. I came across the Reliable Glass and after reading some descriptions on their website, I decided to go for it.
I called the place as I had some queries regarding the services. There was no answer the first five times I called. I was lucky enough the sixth time that my call got picked and after getting all my queries answered, I scheduled a ‘length-measurement session’.
A guy was sent by the company three days after the scheduled date. He simply came and without even taking proper measurements, went back after telling me that he would start the work from the next day.
He came back after two days in order to take ‘proper measurements’ of the window panes. After that, he came back after a week with a few new window glasses. He took time to install them. He was clumsy as he kept dropping his tools and I could not help but notice his hands shivering while holding the glass.
It took him 4 days to install all the windows. I was glad that after so many days, it was finally over. As soon as the serviceman went out, I decided to check the windows and I could not believe that five out of the ten window glasses were cracked. I was shocked and infuriated at the same time. I instantly called the place in order to ask for a re-servicing but they were adamant that it is against the company’s policy.
Not delivering on their promise of providing the best quality glass and on top of that unproper service – This was my experience of choosing Reliable Glass for new window glasses.
I would strongly advise you to not make the same mistake I did by going to Reliable Glass because even though the name says otherwise.

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