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Radiancy Waste of time and money – does not permanently remove/reduce hair Internet!!. I purchased a NoNo 3/23/13, and when this unit malfunctioned Radiancy (the NoNo seller) let me exchange it for a replacement unit (this was 6/9/14). At this time I purchased a 3 year extended warranty for the replacement unit (I had not bought a warranty with the original unit). I think by 6/9/14 the replacement period had actually run out, but I had contacted Radiancy while it was still under warranty about the malfunctions so Radiancy allowed the exchange. So my extended warranty expired 7/9/17 (a couple months ago). I recently contacted Radiancy because I wanted to leave a review of my NoNo. I couldnu2019t find anywhere that I could do it on their website. I was told by Radiancy customer support that I had to call a specific person in order to leave the review – because I purchased my NoNo so long ago. I thought this was absurd (no where on the NoNo is there an expiration date, and the warranty had just expired within the past 2 months). I called the number I was given a couple times and left messages, but my calls were never returned. So I plan to place this review I am writing wherever I find consumer reviews for the NoNo. The NoNo basically acts as a hair removal device. It DOES NOT result in permanent hair removal. I have been religiously using it for as long as I have had it. Both units I had had to be constantly turned off and then back on during use. The NoNo would work for several swipes, and then get jammed (when this happens a bright red light comes on, and you have to turn the NoNo off and back on to clear the red light). So every time I used it, I had to turn it off and on multiple times to get through a session. I only used it on my face (upper lip and chin area) – when I bought it I intended to use it on my arms and legs, too, but I could not imagine tuning it off and on hundreds of times to do those areas. Why did I continue to use it? I canu2019t afford electrolysis or laser hair removal. As much of a pain as it was to turn it off and on to do my face each time, I figured it was worth it given repeated use over time was supposed to lighten/clear the facial hair. It did not. It worked purely as a hair removal device. My facial hair grows in the same as it did before investing time and effort into years of NoNo usage. Using it is not a pleasurable experience. Turning it on and off to get through a session is annoying. It kind of shocks you. Not with every swipe, but be prepared for a handful of jolts per session. And in my case the area was small and I grew to tolerate it, so if you have bigger hair removal aspirations, be prepared for hundreds of shock jolts. I wouldnu2019t call the jolts painful, just uncomfortable. Long story short – donu2019t buy it. My experience is proof that Radiancy blocks people from reviewing their product. Itu2019s probably not even an employee they have me calling, but an answering machine. Back when I bought it I attempted to research the NoNo and couldnu2019t turn up much negative commentary – now I understand why. I have used it faithfully for more than 4 years and am living proof it does not result in any permanent hair removal. I am hopeful my 4 year trial and this review will save other consumers money, which is the only value that I can gain from the money and time I have invested in Radiancyu2019s NoNo. It will remove hair when you use it, but it is annoying, time consuming and physically uncomfortable to use, not to mention the expense – waxing would be a much more cost effective and time saving alternative to this product.

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