Rackdoctor

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Rackdoctor

Rackdoctor Won’t do the right thing no matter what South Carolina!!. Will never do business with again. Purchased rack from them and while it did arrive in a fairly timely manner it only lasted 2 months till BOTH seals blew out and started leaking power steering fluid all over the place (had an ASC mechanic install it BTW) . While they did offer to replace the rack (after I sent a “deposit” for full price of another one to be refunded upon their decision of whether is was actually a warranty item or not) they wouldn’t cover any of the installation costs. I finally found (after talking with the owner and him showing me where) in the terms and conditions where they state they don’t cover labor but it’s buried. Very poor way to conduct a business on an obvious defect in their rebuild ability. Basically they sold me a bad part and told me to get another part (possibly bad again) and put it in on my dime AGAIN. RUN FROM THIS COMPANY AS FAST AS YOU CAN. Wouldn’t do the right thing no matter what.

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