I had tried proactiv as I had a flare up of acne for a few months, needless to sya it did not work.. So i never bothered to reorder.. to my surprise i got charge with a second order, no notification and am now expected to pay shipping and handling for both ways if i was to return the product!! I have sent numerous emails complaining and stating what I was, and one would think that $15 would not be a big thing to resolve but its been hell! I get the same script, irrelevant to my email as a reply. I have recently emailed head office about their customer service, so i will see what comes out of it.
This complaint and/or review was posted on Beware.org on 19:36 pm, March 27, 2019 (CST) and is a permanent record located at: https://www.beware.org/review/proactiv-4/.
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