Beware of Pollo Tropical
I want you to know I have been a customer since the first store opened down the street from Dadeland in the 90s. It doesn”t seem to make any sense to order online. It appears to be some issues when it comes to paying, and it doesn”t matter because when you get to the store you still have to get in line. If you take the time to order online, it should save you time in the store. As to the rice, it seems you can”t count on the quality, or how it is cooked from one location to the next. Some times you get a Good grainy rice, and others you get goopy rice. Need some consistency in the product quality.