I was not told by the agent when I ordered my pods (4) that they only deliver on Thursday and Friday to Castle Rock, CO. I called yesterday, 10/17, to ask for deliver on 10/30 since I’m closing on my home. Lashea told me about the limited delivery and that their next available date is 11/7/19. She then made it sound like it was my fault that I wasn’t aware. Now, I have to pay an additional $824 for November rent because no one informed me about limited delivery. Had someone told me about the limited delivery, I would have chosen another company to store my belongings. Now my items are held in storage longer than I need and I have to pay for it. There should be some discount or refund applied due to not being informed and blind sided yesterday that I have to pay another $824 that I was not planning on.